Cancellation & Refund Policy

We strive to provide our attendees with the best experience possible, and we understand that plans can change unexpectedly. To ensure a fair and transparent process for all involved, we have established a cancellation and refund policy that outlines the terms and conditions under which cancellations and refunds will be handled. Please review the following guidelines carefully to understand your options and any applicable deadlines.

• Cancellation requests made 30+ days in advance are eligible for a full refund less a 10% processing fee.
  
  
• Cancellation requests made with less than 30 days’ notice are eligible for a 70% refund to help offset costs already incurred for the event.
  
  
• Registration fees may not be applied to other events but may be transferred to another person at the same company. If transferring to another individual, higher registration fees may apply if membership level is different from the original registrant.
  
  
• Cancellation the day of an event is non-refundable.
  
  
• Please contact the CHRA office with any questions or assistance with cancellation, refunds, or registration transfer.